Channel balance

Quick Learner from Indianapolis, Indiana
Mar 23, 2023 1:25 pm
Hello. I have like 5 windows with channel balance issues and would like to replace them. The inscription on the face of one of them is DB K02 28 B I have also attached some pics. The metal piece in the window is broken and I'll like to have them replaced as well. Please kindly assist
7897386B-AC8A-44C1-B22C-1BFC158B105E 94768DC2-AAA7-4701-BABB-7CD8037AB1DD 5F5B2759-41A4-4EC0-94FD-83C463EB0AFC 23B16DFC-88C1-4A07-BEE5-39AD21021DD9 image
5 user uploaded images
5 Replies
Jasmine
Jasmine from SWISCO
Mar 24, 2023 2:31 pm
SWISCO
EXPERT

Thanks for reaching out. I suggest our S770-28 with a 28B stamp. I am confident this is the right replacement for you. 

This balances is compatible with either the 15-178 or the 15-188 pivot shoe. To determine which shoe is the right fit for your window, you'll need to confirm the measurements the thickness of your shoe. The 15-178 has a 17/32" thickness, the 15-188 has a 1/2" thickness.

Quick Learner from Indianapolis, Indiana
Mar 24, 2023 5:58 pm
Thank you so much Jasmine for the fast response.
So what pivot bar will work with the 15-188 or the 15-178 shoe. My window is a tilt kind.
Thank you!!
Jasmine
Jasmine from SWISCO
Mar 27, 2023 9:28 am
SWISCO
EXPERT

There are a few different pivot bars compatible with both shoes. I'll need to see a photo of  your original pivot bar to confirm the correct replacement. 

It would be best to see an undamaged piece of hardware removed from the window.

Quick Learner from Indianapolis, Indiana
Mar 27, 2023 2:40 pm
Attached is a pic of the pivot bar.
Thank you so much!!
Jasmine
Jasmine from SWISCO
Mar 27, 2023 3:11 pm
SWISCO
EXPERT

Your pivot bar looks like our 26-403. Carefully compare the measurements to your existing pivot bar to confirm that this is the correct replacement. Although, I am confident this is the correct match.

Alternate image for 26-403
Alternate image for 26-403

Alternate view of 26-403
Alternate view of 26-403

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