Channel balance

A handy person from San diego says:
Hi, one of the channel balances on my sliding window need to be replaced. The cable has broken off.

Looks like the width is 1/2 inch.

There's a print that says "32 4 DV CMC 7" on the rod.

Thanks
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Bob from SWISCO responded:

Thanks for posting. This looks like either an S380-33 or S385-33 Channel Balances. The only difference between these two balances is the depth of the bottom nylon shoe, or the heel-to-toe measurement, so compare both with your old hardware to see what matches best. For a new stamp option choose 3240. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
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