Emily from SWISCO responded:
May 16, 2023
Hi there! Thank you for reaching out to us. My recommendation is the S380-19 or S385-19 channel balances, depending on the depth of the bottom fitting. Measure as shown below to see which one you'll need for this repair. There should also be a stamp on the metal channel that will indicate the proper spring strength to select. Comparison of the S380 and S385 balance shoes.
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