Channel balance

Question

Hi,

I ordered a part that I thought was like the one I have, but it's a bit different. The only marking I have on the older channel balance is 2830. So I bought the same option, but it's a half inch too big. That's mostly the biggest difference. So I'm not sure that the new one would work correctly. Or if I need to get a more identical match, if possible.

Jasmine · Accepted Answer

Thanks for writing in! To confirm the most accurate replacement for your balances, I'll need a bit more information from your existing channel balances.

To start, I'll need to see an undamaged balance removed from the window. This will help to confirm that the series you ordered is the correct replacement. Then I'll need to know the exact length of the metal channel, only the metal.

Once we have this information, I'll be able to narrow down the correct replacements for your channel balance.