Tom from SWISCO responded:
May 31, 2017
I'm afraid we did not receive your pictures. Can you upload them directly to this thread for us to see?
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Paul from SWISCO responded:
June 5, 2017
Thank you! You have a ribbed balance like our S750-21, but yours uses an old discontinued balance shoe that is no longer made. To remove the balances, watch the video at the end of this post. That should help you get them out.
As for replacements, if the shoes aren't broken, then you can use our S750-21 with a 20R stamp and then swap the shoes. You will need locking pliers so you can pull out some of the cord, then tie on your old shoe. If the shoe is broken, then take one jamb liner and sash to your nearest mill work for a new set of jamb liners. |