Channel balance & window sash

A quick learner from Kihei hawaii says:
My channel balance is marked 32 4 av cdc 1 : what do I need to order part number and what window top and bottom sash hardware do I need. The channel balance is 33in
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Casey from SWISCO responded:

Hello,

We'd be happy to help but we'll need to see an undamaged balance removed from the window to identify a replacement. If there is any other hardware you need to replace, we will need to see photos of those parts removed form the window as well. Thank you!

A quick learner from Kihei hawaii says:
I've added photos of the channel balance and top window sash
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A quick learner from Kihei hawaii says:
I want to add a couple more
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Casey from SWISCO responded:

With this combination of attachments, you could have either an S380-33 or S385-33 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also 3240 spring strength options for your replacement balances

As for your top sash guides, we've related a few to get you started but we can't say what could work for you without knowing the dimensions of your guide to compare to ours. 

Thank you and let us know if you have any other questions or concerns.



Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
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