Channel balance identification

Thanks for posting. I feel pretty confident we can replace this balance for you, but that length is a bit unusual for this type of balance. Could you confirm the length of the metal channel, not including the nylon fittings at either end? From there, we'll try and recommend what you need. Many thanks.

Thanks for getting back to me. You have an old howard window that my colleagues have determined uses Series 390 Channel Balances like the one you chose, so you should be OK. The Top Sash Guide will be the 18-039. We only carry this in stock in white, but we could custom order them in black for you if you wish. If so, how many do you need? 

Good deal, Rob. Thank you for the kind words, we're always glad to help! Let me know if you need anything else. Many thanks for considering our business, we really do appreciate it.