Channel balance length of 20-5/8"

Contractor from AZ

Oct 24, 2012 3:46 pm

I have identified the appropriate channel balance for my milgard windows with the 19-005 top and 15-004 shoe, however my existing channels measure 20-5/8" not 21". Is this 3/8" delta a problem or should I be looking at another channel?

The channel stamp is "B.S.I. 20 4 OV"

User submitted photos of a window balance.

8 Replies

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Tom from SWISCO

Oct 25, 2012 9:06 am

EXPERT

Thanks for posting! I don't believe that you have our 15-004 shoe. Yours is a special shoe that is only available through a custom order. I'd be more than happy to set one up for you, but I just need to see one last thing.

There should be a metal clip at the end of the string. Could I see a few pictures of it? I'll need to identify it before we can move on with the custom order.

Contractor from AZ

Oct 25, 2012 12:30 pm

Thanks for your timely response. Attached are the photo's you requested. Additionally, I have included photo's of the top sash guides which I will need as well. In total, I need 6 channel balances and 6 sash guides.
Thank You

Casey from SWISCO

Nov 8, 2012 2:00 pm

EXPERT

Thank you for posting additional detailed images.
For the top sash guide, we recommend taking a look at SWISCO product code 18-008, this could work as a possible substitute.
As for the needed replacement window balances, I will email you a custom ordering link shortly.

Handy Person from Long beach

Jan 17, 2014 2:35 am

I have the same top, shoe and metal clip as this original poster. My balance says 25 5 BSI. Does that mean that I can't use the parts he mentioned (I was going to order those same parts). I won't spend too much on custom parts, so I'm hoping they work. Also, the balances are way to strong for the window. They should be about a 25 2.

Tom from SWISCO

Jan 17, 2014 8:24 am

EXPERT

Unfortunately, our S385-21 will not work for you. These balance systems are very specific and very delicate, and you'll need the hardware that was precisely made for your window.

I would be happy to help you get what you need, but since your existing balances are too strong we will need a bit more information. Can you give me the weight of your window sash? That will help us find the appropriate stamp option.

Handy Person from Long beach

Jan 17, 2014 7:03 pm

My sash weighs 11 or 12 lbs.

Casey from SWISCO

Jan 30, 2014 9:34 am

EXPERT

I will email you a custom balance ordering link shortly!

Contractor from Arizona

Jan 30, 2014 10:09 am

Just thought I would let you all know parts ordered and sent based on your help are working great. Additionally, even though the parts required custom order the price was surprisingly reasonable.

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