Tom from SWISCO responded:
March 15, 2017
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Tom from SWISCO responded:
March 20, 2017
Sure, we could custom make this balance for you. Can you just tell me how many you need?
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Dave Sr. from SWISCO responded:
March 30, 2017
I'm not sure why this would happen. It usually occurs when the spring is too strong, but all the information you gave us points to the 2740 option. What is the weight of the sash your balance supports? Could it be that the original 2740 option was too strong? Also check the length of the metal channel to make sure they match up to the ones in the window. The company that manufactured the window you have went bankrupt, so they might have just used any size balance they had lying around to complete orders. It's an unfortunate but common scenario.
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