Channel balance replacement

Question

I recently purchased the S350-22 channel balance (with the 15-004 shoe) and it is 1/2" too long. My balance measures 21.5". The foot is also a little too tall. Maybe my shoe should be the 15-001 or 15-002. Can you please help me identify the proper length of my channel balance and the proper shoe? The channel balance on the left (in my picture) is the one I purchased from you and the one on the right is my original balance. Thanks, Mike

Tom · Accepted Answer

Thanks for posting. If your old balance is 21-1/2" long, then it will have to be custom made. Before we can begin, can you confirm what number is printed on it? Can you also confirm whether you have the 15-001 or 15-002? I cannot tell from just a picture, since the difference is so subtle. You'll have to measure it carefully and get back to me. We have detailed measurements for each part that you can use as a reference.