Hi there,
I would like to order a replacement balance for a few different windows. I'm uncertain of which one to order. I did measure the channel balance that i removed and it is 27"
Thank you for any help you can give me.
Maria
Casey from SWISCO responded:
May 22, 2020
With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You'll also need a 2640 spring strength option for your replacement balances. Thank you and let us know if you have any other questions or concerns. Comparison of the S380 and S385 balance shoes.
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