Tom from SWISCO responded:
November 16, 2017
I'm certain we can replace this balance for you. You have a special kind of balance for a hinged window and it will have to be custom made. There are just a couple things I wanted to clear up first.
These balances are asymmetrical, which means the one on the left side of the window is different from the one on the right. There are two differences: one balance has both nylon attachments at either end while the other balance only has one, and each balance has a different stamp. The balance in your picture is obviously the one that has both nylon attachments. Is this all you needed? If so, can you tell me how many you want? If you need the other side, as well, that shouldn't be a problem. I just need to know what that stamp reads and how many of those you need, as well. |
Tom from SWISCO responded:
November 21, 2017
Sure, I'd be happy to send you a price quote, which is included with the custom balance order link I will email you. We won't make it until you actually place the order, so you can review the price and information beforehand. I just need to know how many of each you need. Once I know that, I'll email you the special order link.
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