Channel balance replacement parts

A home owner from 92886 says:
Hello,

I'm looking for replacement for these channel balance parts. The metal channel is 27" long and ~5/8" wide. The metal channel is stamped with the following: 26-3 HD5 CMC 54.

Thanks!

Joe
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Emily from SWISCO responded:

Hello, Joe.

Depending on the depth of your bottom shoe, you have either our S380-27 or S385-27 channel balance. Our Series 380 has a 1" deep shoe while the Series 385 has a 1-3/32" deep shoe. Take a look at the image below to determine which one you'll need. You'll also need to choose the 2630 spring strength option. 

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
A home owner from 92886 says:
I looks like bottom shoe is 1 3/32". Thanks for helping.

Joe
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