Channel balance string broke

A home owner from Charleston, SC says:
April 3, 2018

String on one channel balance broke so need to replace both in one window. Just want to make sure I've selected the correct part. The channel is 29" long. I've attached photos of the various sections as well as the 28C imprinted on one end.

Thanks for your help.

Rachel

Thumbnail of the uploaded file named IMG_1176.JPG
Thumbnail of the uploaded file named IMG_1177.JPG
Thumbnail of the uploaded file named IMG_1179.JPG
Profile picture of Paul
Paul from SWISCO responded:
April 5, 2018

I'd be happy to help identify your balance. It looks like you would need our 3/8" S800-29 balance based on your measurements. You'll also need to choose option 28C for your balances spring weight. Let us know if this does the job or if you have any more questions. Thanks for shopping with us!
29" Series 800 Channel Balance
29" Series 800 Channel Balance
S800-29
$31.65
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.