Channel balance and sash guide replacements

Question

Here are the pictures regarding replacement parts for window. The Channel Balance has 21 stamped on it and it measures 1/2" W x 23" L including the nylon ends. Need 2 complete replacements, also, there is a picture showing nylon guides that are attached to the window which we need 2 replacements.

Casey · Accepted Answer

Hi there- thanks for posting!

I was able to narrow what you have down to two options. You either have our Series 380 or our Series 385 channel balance. The difference lies in the depth of the shoe. The series 385 balance has a 15-004 shoe, which is 1-3/32” deep while the Series 380 balance has a 15-005 shoe, which is 1” deep.

Please reference the below photo to see exactly how to measure the depth of your shoe to determine which series you have.

I'm not exactly sure what top sash guide you have so one of our experts will be in touch shortly to identify that for you. In the meantime, take a look at our full selection of top sash guides here and see if anything matches the style and measurements of what you have.

Comparison of 15-004 and 15-005