I ordered and received 2 balances from you last month which were perfect. I found another window in our guest room that needs help as well. The balances block and tackle seemes to be stretched beyond usefulness. Looks like the same thing from earlier order. However, I could see the stamp thisntime.(see attachments) This window also seems to have a broken latch. I would like to get new balances and latch.
Mahalo,
Steve