Paul from SWISCO responded:
November 24, 2014
This is a very old Helix window balance that isn't made anymore, but we can custom make something for you. Before we start, I will need to know the length of your original balance, the height of the wood sash, the height of the glass in the sash, and finally the weight of the sash. Thanks!
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Casey from SWISCO responded:
December 1, 2014
Hi Paul,
This is almost everything we need to send you custom balance ordering links. One last question, would you like the tube color to be grey, white, black, or tan? Thanks! |
Casey from SWISCO responded:
December 2, 2014
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Paul from SWISCO responded:
December 4, 2014
It is .670" to be exact, close to 11/16".
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