Bob from SWISCO responded:
January 8, 2019
Thanks for contacting SWISCO. I'm afraid it's very difficult to identify what rollers you need unless I can see the entire assembly removed from the door. Could you do this and provide pictures of the roller assembly? The height and thickness of the housing, as well as the diameter of the wheel, would also be very useful in identifying a replacement for you. If you need help on removing the rollers, check out the video below. Thanks! |