Tom from SWISCO responded:
March 24, 2014
I'd be happy to help you find a replacement for both the crank and weatherseal. However, I don't know exactly what you have. I think we should start with pictures before we recommend anything. That way there's no confusion.
For the crank operator, please open the window as far as it can go and take a few pictures of the entire part. It would be even better if you can remove the entire operator from the window. As for the weatherseal, I will need you to remove a small piece and take a picture of its profile. This is so that we can see the shape of it, which is essential. Check out the video below to see what I mean. |