Closet door roller

A home owner from Grand Ledge, MI says:
Knape-Vogt No.867
Closet door roller
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Emily from SWISCO responded:

Hello!

Thank you for waiting during this busy season. I'm afraid I cant identify your roller from these photos. I would need to see an undamaged assembly removed from the door to compare to our inventory. 

A home owner from Grand Ledge, MI says:
Attn: Emily I am sending more pics of a undamaged roller assembly for the back of a wardrobe door track
I hope you can help me find replacements I will need two
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Emily from SWISCO responded:

Great, thanks for getting that for us. I'm not familiar with this roller so I'm going to have one of our senior experts take a look and see if they could recommend a replacement for you. We'll reach out as soon as more information is available. Thank you!

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Paul from SWISCO responded:

To help with our search, can you tell us the diameter of the wheels and the offset of the housing? 

A home owner from Grand Ledge, MI 48837 says:
Attn:Emily/Paul
I provided these photo's abd I hope this may help to find two of these wardrobe door roller hardware.
Unfortunetely I just received a order from your company just a guess and neither of those will work. So I wasted $27 on those. That was order #1984451
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Paul from SWISCO responded:

I'm afraid it's hard to get accurate dimensions from photos. Can you write out the requested dimensions instead? 

You can also view our return policy here

A home owner from Grand Ledge, MI 48837 says:
Help me please find replacement rollers
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Paul from SWISCO responded:

Hello and thank you for waiting during this busy season. We are still researching this but if you could write out the wheel diameter and the size of the offset, that would be a huge help! 

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Paul from SWISCO responded:

I'm not able to make out your measurements from photos but you can start by comparing your specifications with the 23-010 which has a flat 3/4" nylon wheel and 1/2" offset. 

A home owner from Grand Ledge, MI 48837 says:
I believe this closet door rear roller has a 3/4" wheels with 1/2" offset
Would this be available with two wheels as the pic shows?
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Paul from SWISCO responded:

I'm afraid the two-wheel version of the 23-010 is no longer made but the single-wheel should still work for you. 

Installing a Two-Door Sliding Closet Door Track Kit
Installing a Two-Door Sliding Closet Door Track Kit
VIDEO
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