Coil Balance Shoe Replacement

A quick learner from New Jersey says:
The top of the balance shoe where it connects to the coil has broken on one side of my window. I need to know which shoe best matches for replacement.
User submitted a photo of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
It looks like you have a notch in the coil spring. That was an old spring that the manufacturer discontinued. Can you re-use the spring at least? If so, we recommend the 15-141 coil balance shoe. If you need the spring, too, let me know.
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.