Emily from SWISCO responded:
May 11, 2021
Hi, Frank. We can help but we'll need to see an undamaged pivot shoe removed from your window, along with dimensions, to compare to our inventory. If we can identify the pivot shoe, that will tell us the coils and accessories that you'll need. |
Emily from SWISCO responded:
May 13, 2021
Take a look at our 15-191 pivot shoe which uses the Series 160 coil spring. Compare our dimensions to yours and see if this matches up for what you need. As for the spring assembly, the springs just screw on. The bottom one is easy, but the top spring you'll have to screw on and then stretch up. It can be tricky since they're under tension and have a tendency to flop all over. You'll just need three hands and a lot of patience. |
Emily from SWISCO responded:
May 14, 2021
Hi, Frank. Our 15-191 is used with the Series 160 coil springs but the Series 165 can work as well. So, if your coil spring is 3/8", you can use the Series 165. |
Emily from SWISCO responded:
May 14, 2021
No problem, Frank. We'll be here to help if you have any future hardware questions. |