Coil Balance replacement

Landlord from New York

HI. One side coil balance on a replacement window in my building snapped and the window is not staying up. I attached a few photos. I've never replaced one before so I'm not sure which one is the correct replacement part. Can you help ?? Thanks so much Daniel window is only about 2 years old 

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Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to help but we would need to see an undamaged coil and the pivot shoe they attach to removed from the window to compare to our inventory. We've related a few videos to assist you with the removal and replacement process. Thank you!

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