Coil balance complete units
Thanks for reaching out. Its hard to determine what you'd need exactly because the hardware is still installed however, I've attached a few of the compatible pieces of hardware to this thread. You'll also find them in the related items for the pivot shoe, part 15-180, on the website.
The compatible coil springs for this shoe are the Series 190 coils. To determine which is the correct spring strength for your window, you'll need to view the coils for any stamps or markings.
(For example, if your balance is stamped with a 7 or a 740, you'd need the S190-740.)
If you are unable to cross-reference them or there aren't any on the coil, you'll need to obtain the exact weight of your sash. You'll then take the sash weight and divide it by the number of coils in the window. The first number for each stamp indicates the coil strength. Let me know if you have any questions.