Coil balance holder broke

Question

I have a double hung tilt window 45" wide x 58" tall. It does not stay open. The coil housing balance looks like it's broken on both sides. what part do I need ? Do you need more information from me to make sure I order the correct part ?
Also if you can direct me to a video that shows you how to remove and install the coil housing would be much appreciated.
John

Paul · Accepted Answer

Thanks for posting, John. I would recommend looking at our 15-087 shoe and 15-086 housing, though to be honest your housings look fine. You might just need the coil springs, in which case I'd recommend our Series 180 balance. You will need the number stamped on the old ones to confirm the best option. We don't have a video on how to replace this exact type of balance, but you may find the video below helpful.

Detail of 15-086