Coil balances are broke

A handy person from Myrtle Beach, SC says:
Now sure what parts to order, please help
User submitted photos of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Your shoe looks very similar to our 15-191, which is compatible with the Series 160 coil balance. Look these parts over and see what you think. If you agree that the Series 160 is a match, then you will need to match up the stamp off the old springs in order to confirm the best option.
How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.