Coil spring assembly for a double hung window

Question

I have Certainteed Double Hung windows. I need the coil spring assembly replacement for the lower half of my window and the upper half too. I have Auburn II-1 Series: Stage IV DH. I contacted the manufacturer and they referred me to you since the window is not longer being produced.  Please let me know how much it will cost for the part. Thank you.

Casey · Accepted Answer

Hello,

We'd be happy to help you find the coil balance system you need to repair your window but we will need to see photos of the pivot shoe and coils removed from the widow to compare to our inventory. Thank you!