Coil springs

A handy person from Rhode Island says:
I need to order the parts shown in the picture. The parts will not move up or down.
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Casey from SWISCO responded:

I'm afraid it will be difficult to identify your hardware while it is still installed in the window. Take a look at the videos I have associated here. They will help you understand how to remove the hardware. In the meantime, you might want to get started by looking at the pivot shoes 15-111 and 15-191. These are both used with the Series 160 coil balance. You should find a number printed on your old coil that will indicate how may pounds of sash weight it can carry.

How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
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