Comfortview tillable window

A home owner from Marianna, Fl says:
Windows are about 18 yrs old. Balance has 34C stamped on it, pivot bar has 265D stamped, nothing on shoe. Where can I get the shoes and pivot bars? Will need to order Some balances from you. The 775 series shoe looks identical to mine. Thanks
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Tom from SWISCO responded:

The pivot bar looks like a match for our 26-454, but the shoe is unfortunately not available by itself. You will need an all new Series 775 channel balance.

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