Constant Force - Coil assistance - Window slides down

A quick learner from Sarasota, FL says:

Hello Swisco.

The window shown in the uploaded image slides down when opened. I've removed and reinserted the to Coil Balance items but the issue remains. Wondering if replacement of the coils would address the issue.

The window is 24-25 lbs. Looking to confirm if this is a good tact and then correct items to order for replacement. Any help / guidance is appreciated. Thanks.

- Bill 

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Casey from SWISCO responded:

Hello,

The housing support in your photo looks like our 15-252 and the two coil springs would be our S160-5 . Please review the specifications on our product pages to confirm. Thank you!

A quick learner from Sarasota, FL says:
Hi Casey. Appreciate update. Placed order for a few S160-5 coils (varying weights) to initially see if that addresses the matter. Thanks.
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