Constant Force Plastic Air Pad

A home owner from USA says:
Is there any chance you would be able to request this part from the supplier?
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Tom from SWISCO responded:

Thank you for your patience during this busy spring. I just wanted to let you know that we don't currently carry an air pad like you show here, but we're looking into whether or not it's something we can supply. Please bear with me a little longer and I'll get back to you ASAP one way or the other!

A home owner from USA says:
To: Tom,
Also please look at the piece of plastic just above this Air Pad.
I would describe it as a track shield. I think it is supposed to keep debree from the balance tape.
Can you find out what its proper name is and what its part number is?
Yes I would also like to know where and when I could purchase a replacement.
Thank you
from Home Owner Stuart
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Tom from SWISCO responded:

Thanks so much, Stuart! After a little digging, we were able to find this air pad and I just received confirmation that we can supply it. Please give us a little time to have stock made up and I will let you know as soon as it's online and ready for your review!

As for the plastic piece above that, I believe this is the balance cover. These are unfortunately not something that we can supply. I am sorry for the inconvenience. 

For now, I will let you know as soon as the new air pad is available in our catalog.

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Tom from SWISCO responded:

Hello again! I have good news. Our new 15-240 air pad is now in stock and available for purchase. 

Please let me know if you had any questions! We're always here to help.

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