Paul from SWISCO responded:
May 3, 2018
Hey, Catherine. Thanks for providing such in depth information. Please give us a little time as we look into this; I believe you have an Andersen Narroline cottage window, which uses a type of balance we don't currently stock. We need to look into whether it's something we can provide. Thank you for your patience! |
Tom from SWISCO responded:
May 11, 2018
Thank you again for your patience in this matter. Please see our 24-L10-1827 left and 24-R18-1027 right Andersen sash balances. I believe these will work for your window. |