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A home owner from Driggs, Idaho says:

This is my second trial. I tried to send a photo, but that failed (My photos are jpg)and my message seems to be lost. The string broke in a channel balancer. The window weighs 15 pounds. The balancer length is 16", width 1/2", top looks like 19-002, bottom is 7/8"deep, winged and looks like 15-005. 1500 followed by a backward capital D is stamped near the bottom. The lettering is followed B.S.I in small type in a vertical line following the backward D. Do you need any other information? What part number do I order? Attached are photos of the channel balance. Hope this helps - C. R. Pond

I am confused with the formatting of your email. I try to type above the double pound sign and end up in these boxes. Hope you can make sense of my reply. The relevant parameters of my channel balance are: width = 1/2-inch, length of metal channel = 16-inch, top has no wings and looks like 19-002, bottom is winged and the depth is 7/8-inch. The bottom looks like 15-005.

correction: The number stamped on the channel is 1540, not 1500.

Thumbnail of the uploaded file named 20190913_103000.jpg
Thumbnail of the uploaded file named 20190913_103141.jpg
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Casey from SWISCO responded:

Hello,

Your balance looks like our S350-16 with a 1540 spring strength option. Take a look and make sure that our balance specifications match up to yours. Thank you!

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