Need parts to repair window

Hello!

It looks like your pictures were compressed while uploading and I'm afraid I can't make them out. Can you try re-uploading these pictures of your hardware?

Thank you!

Hey there! Emily's out sick today, but I can help you out. What you have here is the old Simonton brand window coil balance. The bad news is that they aren't made anymore, but the good news is that we have a modern replacement that works perfectly well, if not better, after a few adjustments.

The video below will walk you through it each step of the way, including a list of all the products you need to purchase to get your window working again. The only thing you have to do is weigh your sash to confirm the proper spring strength options to buy.