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Quick Learner
I'm having trouble getting the right crank handle for my crank-out casement windows (pair); I recently ordered 39-274, but the spline didn't fit over the crank receiver - too small. I've re-measured and think an 11/32" is right, but would ideally like the 39-274 item in that size if available. However, your website isn't showing that in the slightly larger size, and the only 11/32 cranks are configured a little differently, which worries me that the crank handle may not clear the window stool right below it. What you do have in the 11/32 cranks is this (you can see the style difference): https://www.swisco.com/Long-Crank-Handle/pd/Replacement-Window-Operator-Accessories/39-114L. I don't want to order this and have it not fit and then have the expense of returning still another item. Help me out here.


here is a pic of where the window crank handle gets inserted. As best as I can tell, the diameter is ¼". The crank I previously ordered was well-made and of good quality, but simply didn't fit over this part. So if there is a similar item with a slightly larger spindle (if that's what you call it) opening, that might work here.
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4 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for reaching out to us! I'm afraid we don't sell a version of the 39-274 handle with an 11/32" spline. If you're worried about the handle hitting the sill, we recommend you consider the 39-102 T-handle or the short 39-114 handle. The total "wingspan" for the T-handle is 2-3/8". Look over the specifications and see what you think. 

Dimensions for 39-114
Dimensions for 39-114

Quick Learner from Mechanicville, NY
Thanks for your help; I did find two handles that work in the meantime, and am happy with how they fit.
Emily
Emily from SWISCO
SWISCO
Expert

Thank you for informing,

Please let us know if you have any future hardware questions! 

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