Casey from SWISCO responded:
November 27, 2018
Hi Paul, thanks for reaching out. To identify a roller, you'll need to remove it from the door and compare the dimensions and styles to the options available in our catalog. If you're having trouble, just send us a photo of yours and we'll let you know what we recommend. Hope this helps! |
Casey from SWISCO responded:
November 27, 2018
Sounds great! We'll keep an eye out for your photos. |
Casey from SWISCO responded:
December 7, 2018
Hi Paul, thanks for getting the photos over to us! If the wheel is 1-1/4" in diameter, the height of the housing is 1-1/4", and the thickness is 11/16", then yes, I agree the 81-023 would be the correct roller for you. Good luck repairing! |