Tom from SWISCO responded:
November 30, 2022
Looks like the worm gear is broken on your operator. These can't be repaired or replaced, unfortunately, which means you will need an all new operator. We should be able to supply you with the right part for the job, but I will need a clear photo of the complete operator in order to make a recommendation. These photos here only show the interior base. Would that be possible? |
Tom from SWISCO responded:
December 1, 2022
Thank you! That's a huge help. I think the best replacement for your operator is going to be our 39-083. This is the same style and has an "elbow to elbow" measurement of 21-1/2", when the arms are closed. Dimensions for 39-083
I recommend checking that measurement on your old part just to ensure that it's the same. Another option is the 39-140, which has a 16" elbow to elbow measurement instead. Dimensions for 39-140
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Tom from SWISCO responded:
December 1, 2022
Awesome, glad to hear it! Please let me know if we can be of any further assistance. |