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Tom from SWISCO responded:
October 24, 2017
Is that a code from the window itself? Looks like it. That's less useful than the code on the balance. Can you check the surface of the balance box for markings or printed codes?
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Paul from SWISCO responded:
October 26, 2017
That code gives me the month and year they made the glass: February 1995, but nothing else, unfortunately. Give us the visible width and height of the glass in the top and bottom sash and we will try to match the balance for you.
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Tom from SWISCO responded:
October 31, 2017
I'm afraid that number doesn't tell us what you need. It's actually hard to articulate exactly which stamp is the right one. If you were to show us a picture of each stamp printed on the balance, I'm certain we can pick out the best replacement for you.
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Tom from SWISCO responded:
November 6, 2017
Thank you! The key number here appears to be "5 19," located on the tab at the bottom right hand corner of your picture. That said, it's a little faded. Can you confirm? If it is 5 19, then I recommend our 24-531 as a replacement balance.
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