Correct weight for channel balances

A quick learner from Albuquerque says:
November 19, 2019

I want replace channel balances.

This is stamped on 3240C.

Length 33 1/4 x 1/2 inch

Please let me know what I need to order.

Gary

Thumbnail of the uploaded file named D150AF1B-FF0A-497A-9124-30F10CA706B0.jpeg
Profile picture of Paul
Paul from SWISCO responded:
November 20, 2019

Greetings, Gary. I see you referenced our S385-33. It does show some similarities to yours. You just want to make sure that the depth measurement of your bottom shoe matches up with ours. If everything is correct, you can go with the 3240 stamp option which holds a sash spring weight of 23-28 pounds. You also want to confirm the metal length measurement of the balance. Usually, if a stamp begins with "32" it tells us that the metal portion of the balance is 33". 

Alternate view of 15-004
Alternate view of 15-004
A quick learner from Albuquerque says:
November 20, 2019
Thanks Paul,
I am sending a photo of a plastic part that screws into the top of the window.
Can you supply these?
Gary
Thumbnail of the uploaded file named E6FA6B8B-A553-45FA-BB44-CEF6B72CA3B4.jpeg
Thumbnail of the uploaded file named 0A27DB5C-32A7-462C-A75A-45D6AE62BA1E.jpeg
A quick learner from Albuquerque says:
November 20, 2019
More photos
Profile picture of Paul
Paul from SWISCO responded:
November 20, 2019

Sure. Check out our 18-008 and see if this is a match.
A quick learner from Albuquerque says:
November 20, 2019
Thanks Paul,
I have placed the order.
Gary
Profile picture of Paul
Paul from SWISCO responded:
November 21, 2019

That is great! Be sure to get back to us and let us know how everything works out. 
5/8" Top Sash Guide
5/8" Top Sash Guide
18-008
$0.95
34" Series 385 Channel Balance
34" Series 385 Channel Balance
S385-34
$11.73
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Replace a Top Sash Guide [1080p]
How to Replace a Top Sash Guide [1080p]
VIDEO
WATCH >
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.