Counter Balance Replacement




Hello, thank you for posting,
With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. You will need a 21" balance.
You will also need to check the metal channel for any numbers stamped to determine the correct spring stamp option needed to support the window sash.
If there are no numbers present, obtain the weight of the sash and compare to the strength chart on the product page to choose the correct stamp option.
Please review and let me know if you have any additional questions!





No problem! And yes, the 20 4 stamp would translate to the 2040 stamp option. Please let me know if you have any future hardware questions!