Counter balance and counter balance holder

Question

Hello,  I need to replace this counter balance and the other small broken plastic piece that holds the balance in place (this piece attaches to the window).    I greatly appreciate any help!

Casey · Accepted Answer

With this combination of attachments, you could have either an S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment.

You'll also need to weigh your sash to determine which option you'll need. There is a chart on the product page that explains how to choose your option based on the sash weight.

As for your top sash guide, take a look and compare the specifications of the 18-124P guide pair to yours. Thank you and let us know if you have any other questions or concerns.

Comparison of the S380 and S385 balance shoes.