Counterbalance for Tilt Window

A home owner from Indiana says:
The steel rod is 28" long, 1/2"x1/2", it is not ribbed, has a stamp on it that says 28C PB BSI. Something on one end broke off.
Channel balance
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Tom from SWISCO responded:
It is a little difficult to recommend without seeing the balance shoe/clip. Could you send us a photo of that. It would be located either at the end of the chord or at the end of the channel itself.
A home owner from Indiana says:
Here are additional pictures. I hope they help. Thank you very much.
User submitted photos of window hardware.
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Tom from SWISCO responded:
Take a look at our S795-28 with a 28C stamp option. I believe this is your balance.
A home owner from Indiana says:
The item you suggested worked perfectly--we bought two and replaced both of them in the window. Thank you very much!
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