Cox mirror closet door parts

Quick Learner from Nanaimo

Feb 15, 2018 3:15 pm

We have three mirror closet doors 8 feet high. The track is 10 feet long and has a convex track that takes Cox 21-717, 21-767 concave rollers (6 of them). The present track is badly bowed and rollers have chunks missing on them. We are having difficulty finding anyone to help us. Can you please advise.
Thank you, Dave.

4 Replies

Casey from SWISCO

Feb 15, 2018 3:59 pm

Sorry to hear about your hardware trouble, Dave. We 'd be glad to offer as much assistance as we can. Could we have you start by sending us photos of the parts you are looking to have replaced? I understand that some of the hardware is damaged, so if you could try to get us some photos of the parts that are not so damaged that would be much appreciated.

Quick Learner from Nanaimo

Feb 16, 2018 8:45 am

here are some pictures of the track and rollers. I think all six rollers should be replaced as they have 22 years wear and tear on them and all look rough. The track was taken up and replaced half over carpet and half over laminate flooring and thus the buckling of the track. The track will now be on concrete as the carpet and flooring have been cut back to where it should have been. I hope this helps.
Thank you , Dave.

Paul from SWISCO

Feb 20, 2018 12:56 pm

We appreciate the photos. Take a look at our 23-086 mirror door concave roller as a possible substitute. As for the track, see if our 23-271 track is compatible with yours. Since we do not offer any tracks in 10 foot lengths, you would have to purchase more than one and butt them together.