Crank Handle broke off

Contractor from Missouri

Aug 25, 2023 9:36 am

Hi there. A customer has a couple of windows with broken cranks. I see some numbers/identification on the first picture that might be helpful. Do you recognize these? Her windows are cranked open and she can't close them.

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5 Replies

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Emily from SWISCO

Aug 28, 2023 10:10 am

EXPERT

Hello!

This looks like it may be an older version of the 39-329 and 39-330. Your next step should be to review our specifications to verify that they match up. If they differ in terms of size, let me know and we can go from there.

Note, the new operators are "male" as opposed to the original. The manufacturer changed the design so a new handle will be necessary. I recommend the 39-205 which should work well.

Home Owner from Missouri

Aug 31, 2023 3:43 pm

Hi. I am the customer that the Ace Hardware lady was telling you about. She sent pictures. I need both RH and LH mechanisms and cranks for each.

Please advise how to order and pay so I can get them installed soon.

Thank you

Catherine

Emily from SWISCO

Sep 1, 2023 7:36 am

EXPERT

Hi, Catherine. You can place an order for these parts directly on our website or by calling (888) 991-1929!

Home Owner from Missouri

Sep 4, 2023 4:16 pm

I feel like I need the left handle and the right handle. (Since I have 2 windows). Plus cranks

Thank you. Just let me know whom I pay, so we can get this show on the road.

Thank again

Cathy

Emily from SWISCO

Sep 5, 2023 8:06 am

EXPERT

I'm afraid our department doesn't process orders but you can place an order for the 39-329 and 39-330 operators and 39-205 handles right on our website. You could also call our customer service department at (888) 991-1929 to place an order.

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