Crank Operator and level lock

A home owner from 10538 says:
I need a new crank operator as the screw cog sheared off. also but less important the plastic on the lever lock broke off and we glues it on
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Casey from SWISCO responded:

Hello,

I would recommend removing your lock and compare it to our 38-208. As for your operator, we'll need to see the assembly with the window open so that the arms that move the sash in and out are fully exposed. Thank you!

A home owner from 10538 says:
Thanks Casey - since I sheared off the cog on the turn handle, if I open it I can't close it , it is a third floor window. Any possible candidates for the operator I should look at.
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Casey from SWISCO responded:

I can't confirm what you might need without seeing the arms but if there is another window using the same style of operator, you could show us that assembly. 

A home owner from 10538 says:
This is similar
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Casey from SWISCO responded:

Take a look and compare the specifications of our 39-220B operator to yours. 

A home owner from 10538 says:
thanks Casey - very helpful - i ordered the items
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