Crank & Traveler parts

A home owner from N. Wildwood, NJ 08260 says:

I recently ordered replacement parts for my Patriot Casement windows under order for 39-187 & 39-188. These were the closest matches to the existing crank show in picture above.

The new parts do not match the existing. do you have anything like my existing cranks.

Paul 

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Casey from SWISCO responded:

Hello,

Take a look and compare the base arm of the 39-089 and 39-090 to your assembly. These have a Z-shaped arm compared to the operators that you purchased, which have a W shape. Take a look and see how the specifications compare to yours. Thanks for posting. 

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