Crank arm stripped/won't close

Quick Learner from Cleveland, ph

Sep 21, 2020 12:03 pm

I bought an older house with a 3 season room. The crank mechanism is stripped or stuck and I cannot close the windows, looking for a replacement mechanism/casing

2 user uploaded images

4 Replies

Bob from SWISCO

Sep 25, 2020 10:46 am

It looks like you need a whole new awning operator. I am confident we can help you, but I need you to remove the awning operator from the window and show it to us from behind, so we can get a clear view of the hole pattern on the top and bottom tabs. I will also need a picture of the link arm and the hole at the end of it. From there, we'll do our best to help find replacements for you.

Quick Learner from Cleveland, OH

Sep 30, 2020 3:34 pm

Thank you, I have attached pictures. It looks like there are left and right versions. Attaching pictures. Thank you so much!

5 user uploaded images

Bob from SWISCO

Oct 1, 2020 9:34 am

See our 39-025 and 39-026. I believe these are what you need, but go over the dimensions to confirm.