Crank arm stripped/won't close

A quick learner from Cleveland, ph says:
September 21, 2020
I bought an older house with a 3 season room. The crank mechanism is stripped or stuck and I cannot close the windows, looking for a replacement mechanism/casing
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Bob from SWISCO responded:
September 25, 2020

It looks like you need a whole new awning operator. I am confident we can help you, but I need you to remove the awning operator from the window and show it to us from behind, so we can get a clear view of the hole pattern on the top and bottom tabs. I will also need a picture of the link arm and the hole at the end of it. From there, we'll do our best to help find replacements for you. 
A quick learner from Cleveland, OH says:
September 30, 2020
Thank you, I have attached pictures. It looks like there are left and right versions. Attaching pictures. Thank you so much!
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Bob from SWISCO responded:
October 1, 2020

See our 39-025 and 39-026. I believe these are what you need, but go over the dimensions to confirm. 
Awning Window Crank Operator
Awning Window Crank Operator
39-025
$27.10
Awning Window Crank Operator
Awning Window Crank Operator
39-026
$27.10
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