Crank assembly

A handy person from Auburn,IN. says:
I need a replacementc crank assembly for a 36"x36" Andersen window. Have numbers on the assembly but not sure if they are helpful.
User submitted photos of a window operator.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Your operator looks like it matches our 39-264. This is used on Andersen windows from 1999. If your window is an older one made between 1995 to 1998, then you will need to use the 39-262 adapter plate. Look at the marking etched in the corner of the glass for the date. Also look over our pictures and information for these products, just to be sure they match.
Connecting a casement window operator to stud bracket
Connecting a casement window operator to stud bracket
VIDEO
WATCH >
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.