Thanks for the input.......... So let me rap my arms around this, the crank I have has been out of production for awhile (10 years +) they have been sell the "Replacement".......but for the replacement to fit correctly it needs an adapter?!?!?!? and to this date the adapter still isn't available!!!!.... WOW! I'm sure glad I bought a Quality Andersen Window and not some no name you can't get parts for!!!........ I good news is I'm a machinist and I can get it to work............. not sure who dropped the ball here, I thought dumb stuff like this only happen in Washington!!
New crank installed in 5 minutes and works perfect, 1st the screw mount in the center of the crank pivot put the new crank assembly exactly where it belongs, next a couple of washers under the new crank at the screw mounts, and you're in business. I'd send you pictures, but the trim is back on, and I'm off to my next home project........ Thanks again for your help. Your shipping department was FAST and accurate, it was a pleasure doing business with your company.
That's great to hear, John! Thanks for reporting your success back to us. Be sure to post on the discussion board again if you have any questions regarding your new project.
Good luck!