Crank out window parts

A home owner from Andover, MA says:
May 15, 2021
We have older awning windows in our sunroom and a few of the cranks no longer work or are missing parts. Not sure which parts to get and would be looking for some guidance.
Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
Thumbnail of the uploaded file named image.jpg
Profile picture of Emily
Emily from SWISCO responded:
May 17, 2021

Hello!

We'd be happy to help but we'll need to see your awning operator removed from your window so that we can see the arm(s). 
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.